- Service Description: ByeByePopcorn specializes in providing Popcorn Removal and Texture Removal services for residential and commercial properties.
- Service Scope: Our services encompass the removal of popcorn ceilings and textured walls, preparation of surfaces for refinishing, painting the ceilings with added protection, and cleanup of debris generated during the removal process.
- Booking and Scheduling: Customers can book our services through our website, phone, or email. Service availability and scheduling will be confirmed based on our team’s availability.
- Payment Terms: Payment for services rendered is due upon completion of the project unless otherwise agreed upon in writing. We accept various payment methods, including credit/debit cards, checks, and electronic transfers.
- Cancellation Policy: Customers must provide at least 48 hours’ notice for cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee.
- Liability: ByeByePopcorn is not liable for any pre-existing damage to surfaces or structures uncovered during the removal process. Customers are responsible for notifying us of any concerns or potential hazards beforehand.
- Safety Measures: Our team adheres to strict safety protocols during the removal process to minimize risks to both property and personnel. Customers are advised to keep the work area clear and follow safety guidelines provided by our team.
- Completion and Satisfaction: We strive to complete projects in a timely manner while ensuring customer satisfaction. Upon completion, customers are encouraged to inspect the work and notify us of any concerns promptly.
- Warranty: We offer a limited warranty on our workmanship, details of which will be provided upon project completion. This warranty does not cover damage caused by external factors or improper maintenance.
- Feedback and Complaints: Customers are welcome to provide feedback or lodge complaints regarding our services. We value customer input and use it to continually improve our offerings.
By engaging ByeByePopcorn’s services, customers agree to abide by these terms and conditions outlined herein. Any deviations or exceptions must be mutually agreed upon in writing between the customer and ByeByePopcorn management.
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